Delete your ERP Mobile account and data

Only the business owner can ask. You ask us to delete the whole business; there is no partial deletion of one person's account. A manager or staff member who wants to leave asks the owner to remove them, which also revokes their phones.

Email info@wizardsofts.com from any address, with the subject “Delete my ERP Mobile account” and the owner's mobile number used to sign in. We confirm by sending a code by SMS to that number before deleting. Deletion completes within 30 days of your confirmed request.

Today this is an email request only. An in-app option and a web request form are planned and will be added here when they are available. If you never signed in, there is no cloud copy; everything is on your phone.

1. We accept the request and give you a date 7 days away. During these 7 days the cloud copy is read-only and you can cancel the request.
2. After that date the cloud copy is permanently deleted: records and ledger entries, members, enrolled phones and sign-in. Old sign-in tokens stop working.
3. We aim to finish within 30 days of your request. Server backups are removed on a rolling schedule.

• Your business records, devices and members are deleted. An empty deactivated business record and anonymised sign-in counters remain.
• The members' mobile numbers and the enrolled phones.
• Sign-in for all phones of the business.

• The book on each phone. Remove the app or its data to erase it.
• Your backup files in the folder you chose. They belong to you.
• Information Google holds through ads or analytics. Use Google's own controls for that.